Care Plans

Buy your Care Plan online today

Volkswagen Care Plans¹ cover your first 3 or 5 scheduled services, offering you great value, hassle-free servicing.

For new vehicle buyers

Buying a new Volkswagen?

Anyone buying a new Volkswagen is eligible to purchase a Volkswagen Care Plan¹. Ask about bundling your Volkswagen Care Plan with your finance.

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For owners

Already bought a Volkswagen?

If your Volkswagen has not yet had its first scheduled service and is no more than 15 months old with less than 22,500kms on the odometer (with the exception of MY18 to current Crafter and MY21 and MY22 onwards Amarok models being no more than 30,000kms) you are eligible to purchase a Volkswagen Care Plan¹.

Why it's so good.

01 Peace of mind

Pricing is set at today's rates for the life of the plan.

02 Flexible payment options

Ask about including your Volkswagen Care Plan¹ with your finance or buy outright.

03 Transferable

Volkswagen Care Plans are transferable from owner to owner for the same vehicle identification number (VIN), in case you decide to sell your Volkswagen.

04 Adds value to your vehicle

Enhances the resale value on your Volkswagen.

05 Convenient

Flexibility to service with any Volkswagen dealer across Australia¹.

Your Care Plan inclusions

• All items in your scheduled service, such as labour, parts and fluids.
• Volkswagen technicians will work on your vehicle and will only use Volkswagen Genuine Parts®.
• All parts come with two years warranty².
• Volkswagen’s safety and diagnostic check.
• Service Initiated Roadside Assistance (SIRA)³ - each time you return to an authorised Volkswagen Dealer to perform the included Scheduled Services in your Care Plan¹, you will receive up to 12 months SIRA.

Passenger vehicle Care Plans.

1^st scheduled service free with a 5-year Care Plan.

Whether you choose to pay up front or include with your new vehicle finance - there's savings to be had off the total Assured Service Pricing RRP on all Volkswagen Passenger Vehicle models.

Plus, with every 5-year Care Plan, you'll get your first scheduled service for FREE on all Volkswagen Passenger Vehicle Models.

Care Plan pricing includes GST and is subject to change without notice. A Care Plan can only be purchased on or after delivery of your vehicle so please check the latest pricing prior to purchasing a Care Plan.

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Volkswagen

1. Volkswagen Care Plans are available for purchase at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/care-plans.html or from participating authorised Volkswagen Dealers for Eligible Vehicles and covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except MY18 to current Crafter vehicles and MY21 and MY22 Amarok vehicles which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as 'sold'. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions.

2. All Volkswagen Genuine Parts® come with a 2 year unlimited kilometre warranty. Conditions and exclusions apply, see www.volkswagen.com.au/warranty for details. Your rights under this warranty are provided in addition to, and in some cases overlap with, consumer guarantees under Australian Consumer Law and do not limit or replace them.

3. Service Initiated Roadside Assistance (SIRA) can take up to 48 hours to be applied to your vehicle. SIRA membership is provided by by 365 Assistance Pty Ltd ABN 59 160 076 200 trading as '365 Assistance' ('365'). Whenever you request roadside vehicle assistance under your SIRA membership, you will be making that request to 365 Assistance, who will provide the services on the terms and conditions available at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/roadside-assist.html. The terms and conditions contain exclusions and limitations.

4. 5-Year Care Plan for the price of a 3-Year Care Plan is available for eligible Volkswagen Amarok (up to and including Model Year 2022), Caddy, California Caravelle, Crafter, Multivan and Transporter models only. Amarok (MY23 onwards) is not eligible for this promotion. Purchase a 5-Year Care Plan between 01/01/2024 and 31/12/2024 at https://www.volkswagen.com.au/en/owners-service/service-repairs-parts/care-plans.html or from an authorised Volkswagen Dealer. 5-Year Care Plan covers standard items as contained in each scheduled service interval only. The service intervals occur every 15,000 KM/12 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 and 2022 Amarok models, which are scheduled to occur every 20,000 km/12 months (whichever occurs first). These Care Plans can only be purchased prior to the first scheduled service and up to 22,500 km/15 months (whichever occurs first) for all models except Model Year 2018 to current Crafter and Model Year 2021 and 2022 Amarok models which is 30,000 km/15 months (whichever occurs first). The timeframe takes effect from when the vehicle is first reported in our system as 'sold'. Discount structure varies by model. For details of what is not included in a scheduled service, please refer to the program terms and conditions. Volkswagen Group Australia reserves the right to extend, withdraw or change all offers.